Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients
Review tender opportunities via various media platforms and portals
Meet and exceed sales revenue targets
Maximise and deliver gross margins
Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation
Manage client budget negotiations and supplier cost-savings efforts
Provide leadership in developing and delivering competitive win strategies through RFPs and Bids
Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks
Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness
Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner
Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company\xe2\x80\x99s standards and in accordance with contractual requirements
Drive customer attraction and retention strategies to improve customer loyalty
Drive Business Administration Operations Prepare monthly sales/tender reports
Participate and present in monthly General Management Meeting for business development and operational excellence
Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety
Requirements
Previous experience in a Sales role is essential
Minimum Diploma Degree
Proven record of revenue growth and profit achievement in an account management role
Well organised with attention given to details and ability to handle multiple tasks
Excellent communication and interpersonal skills
Good presentation skills and negotiation skills
Team player, passionate, self-motivated and results-driven