Job Description

The Role: As a Business Intelligence Lead Associate, you are expected to support or be asked to lead the gathering, preparation, validation, analysis, and presentation of business data as well as call out risks and opportunities based on that data. Also you will analyze the critical and changing data that will provide the business with the most benefit and insights. In addition, you will closely work with colleagues in Manila, Mumbai, possibly Lisbon, Mexico, and other areas where delivery centres or hubs exist, as well as locations where onshore partners hold office. Responsibilities include but are not limited to:

• Work with large (Operations/ Business) data sets and derive meaningful insights (using analytics) from the data, (includes combining and summarizing data from multiple data sources to generate meaningful analysis).
• Support the senior B.I. associate in developing policies and procedures to collect, validate and analyse data.
• Work with Operations/ Business to help develop Metrics and Management Reporting based on data collected.
• Assist in developing technical specifications based on functional requirements (Metrics and Management Reporting). Help develop solution/ applications for the functional requirements. Perform basic debugging in test and production environments. Oversee or support the deployment of data to data-warehouse.
• Explore tools to improve the reporting process and stakeholder experience. (Example: Data Warehouse, Distribution of reports through SharePoint, Power-Bi).
• Help maintain and repair existing Management Reporting/ Analytics applications. Support roll-out of any new Reporting tool/ application in Operational areas.
• Engage with stakeholders, via robust governance to ensure transparency/ visibility of all deliverables.
• Ensure adherence to Risk & Compliance requirements when working with data and developing solutions/ applications.
  

• At least 5 years’ relevant experience in the field of operational excellence and business intelligence.
• Has been involved in business or organization wide projects related to analytics and reporting.
• Solid project and program management skills
• Experience in outsourcing processes
• Knowledge in insurance, benefits, broking, financial, and consulting organizations and services.
• Understanding of business intelligence methodologies.
• Highly analytic and can derive meaningful insights from data.
• Working knowledge on application QA and testing procedures.
• Strong documentation practices, including end-user developed applications
• Very pro-active, adaptable, and finds ways to provide a solution with urgency.
• Collaborative and works well with a team
• Good stakeholder management skills
• Excellent communication and presentation skills
• Microsoft Office tools: Excel, Word, Powerpoint, Power BI.