Job Description

Role Responsibilities

Strategy

• Actively involving in Sales Technology and Process change program to improve Sales Productivity and Client Experience
• Focusing on electronification of sales booking workflow
• Focusing on Process Efficiency through constant automation and reduction of manual processes either owned or external programs related to client experience. Collaborate with all relevant product overs to ensure synergy and coherence
• Partnering with Technology teams targeting timeframes and certifying a high level of quality, consistency
• Liaise with FM Sales to understand the specific requirements to build a technological blueprint which will enable the bank to provide better product offering to our clients.
• Support CCIB COO/business program delivery, document and track FM participation and deliveries, leading periodic reviews across FM businesses to track successes and highlight challenges
• Engage with internal & external stakeholders to ensure all change initiatives are reflective of business and industry requirements and fit for purpose in delivering our aspiration as a client centric function.

Business

• Focus on FM Sales Productivity by tracking and coordinating their FM Technology framework or internal processes.
• Coordinates annual FM sales program management and annual investment ask proposals, including challenging all requests for funding on a commercial and strategic proposition with respect to technology developments.
• Maintain close working relationship with appropriate delivery teams from Technology, Operations. Facilitate an open and direct communication of issues, needs, queries, etc. such that these may be solved with common agreed solutions in an efficient, prompt and professional manner.

Growth Opportunities:

• Analyse and understand the end to end the Trade lifecycle workflow and identify potential process improvements for Pricing, Trade Processing, Operations or Supervision systems.
• Work with Technology, Macro Product team and other stakeholders to influence in the prioritisation and build initiatives which contribute to boost the bank business
• Engage constructively and diligently follow up on internal decisions that need to be taken in order to enable growth initiatives to be executed.

Processes

• Oversight the existing processes for increased consistency and transparency.
• Standardising all project management disciplines to follow best practice and simplifying where possible to drive simpler, faster, better processes for the bank.
• Ensure that the governance and compliance framework grow in step with the business functions by routing all new developments through the existing regulations or SCB internal policies.
• Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role

People and Talent

• Understand and communicate vision, priorities and progress to the business to foster engagement, awareness and motivation
• Contribute to continuous process improvement and sharing best practice.
• Challenge Status quo for right business outcomes.

Regulatory & Business conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global FM Sales COO
• FM Sales Management Team
• FM Sales Team
• FM Technology
• FM COO Team
• FM Macro Product Management
• Digital Channels & Data Analytics
• FM Intelligence Unit
• FM Operations
• CCIB COO Team

Other Responsibilities

• Embed Here for Good and Group's brand and values in FM Sales COO team
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 4+ years experience in Banking/Financial Services
• Solid understanding of financial markets (and products) across sales and trading
• Good knowledge about Front Office systems, Sales-Trader workflows and Trade lifecycle.
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Problem solving and root cause identification skills - i.e. methodical and thorough
• Must be a team player and able to work collaboratively with and through others
• Experienced with large-scale organizational change efforts
• Track record of influencing stakeholders across functions/business areas to achieve a common goal

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Risk Management and Internal Controls Advanced
• Risk Management - Market / Liquidity Core
• Risk Management - Operational Core
• Business - Market Knowledge Advanced
• Business - Products and Processes Expert
• Business - Financial Analysis and Control Core
• Financial - Balance Sheet Management Core
• Financial - Yield Curves Core
• Information Systems - Applications & PC Skills Expert
• Information Systems - Data Conversion and Reporting Expert
• FM - Bank Treasury Management - Asset & Liability Management Core
• FM - Economic Analysis & Macroeconomics Expert
• FM - Technical Analysis Expert
• FM - Fixed Income Analysis Advanced
• FM - Forwards and Futures - Hedging Advanced
• FM - Products - Foreign Exchange Advanced
• FM - Products - Interest Rates Options - Caps & Floors Advanced
• FM - Products - Interest Rate & Currency Swaps Advanced
• FM - Products - Money Markets Advanced
• FM - Products - Credit Derivatives Advanced
• FM - Products - Structured Notes and Swaps Advanced
• FM - Products - Commodities Advanced

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

• Flexible working options based around home and office locations, with flexible working patterns

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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