Business & Operations Executive

Singapore, Singapore

Apply Now

Duties & Responsibilities:

Assist and support operations team in creating and maintaining daily bus schedules
Coordinate and manage bus drivers to ensure they meet their required performance standards
Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
Liaise and follow-up with customers to ensure that appropriate actions were taken on customers\' requests
Collaborate with other team members to meet or exceed service standards
Build relationship with customers
Support with daily administrative work Any other ad-hoc duties as assigned

Requirements:

Diploma in Business Administration or equivalent (with or without experience)
Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)
Proficient in using Microsoft Office (Word & Excel)
Proactive, independent, meticulous and organised
Customer-oriented with good communication and problem-solving skills
Familiar with Singapore roads
Preferably possess Class 3 driving license

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.