Job Description

Led by Rodolphe Saad\xc3\xa9, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group\'s shipping and logistics expertise to bring humanitarian supplies around the world.Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.Summary:
Reporting to the Business Process and Systems Manager, you will be responsible for reviewing and identifying areas of improvement in the current process and systems and propose solutions to improve efficiency for several ports, hubs and countries. You will collaborate with various stakeholders to improve and align the workflow process. From time to time, you will also participate in regional studies/projects with the aim of optimizing network costs and/or OPEX mitigation strategies.We are looking for someone with good knowledge in process improvements, strong analytical and communication skills. Prior experience in project management would be an added advantage.Main Responsibilities:

• Conduct studies to optimize process flows and reduce operational costs
• Review and identify area of improvements, best practices of current process and coordinate follow up with respective functional departments and Head Office (HO)
• Proactive follow up and reporting of the KPI initiatives and performances in the region with the help of analytics
• Assist with regional action plans to improve processes and reduce OPEX
• Proactive communication and follow up with Asia Regional Office (ARO), agency ops and HO with the goal to improve productivity and quality i.e. gap analysis, specific improvement plan
• Participate and provide suggestions for continuous improvement projects and evaluation of existing IT tools
• Promote digitalization tools within the Operations department
• Coordinate user acceptance testing (UAT) for new functionalities of systems and tools deployed by HO.
• Create and formalize region-specific Process Flows using corporate BPM tool (Signavio).
• Assist in HO Ops Project implementation for AP region (e.g., Digital Berth Plan, EDI onboarding, JIT berthing schedules)
• Provide support to end-users, including support for all CMA CGM Group operated vessels, on matters related to access/usage of V2PS and any other applications under team\'s purview.

To excel in this role, you will need to possess good communication and analytical skills and sensitive to numbers.Minimum Requirements:

• Minimum a Diploma Holder and/or Degree Holders with 2 - 3 years of working experience in the shipping or related industry
• Good mastery of main Microsoft Office suite (ie. Excel/Word/Powerpoint)
• Experience in one or more of the following areas would be advantageous

• Automation Tools
• Business Intelligence scripting or visualization
• Basic coding skills
• Strong communication skills

**This role is open for local employment only**Kindly note that only short-listed applicants will be contacted.** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:(i) To process the application for the role being applied for;(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;(iii) To conduct necessary reference checks; and(iv) Any other purpose related to one or more of the above.You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.Come along on CMA CGM\'s adventure !

CMA CGM