Job Description

Position Summary:

To develop applications and assist in other software projects where necessary, working with business managers closely To provide production maintenance BAU (business-as-usual) support for ERP SAP B1 and other project related activities when required BAU support includes L1/L2/L3 technical support, and leading the application maintenance and development

Job Responsibilities:

Work closely with managers to ideate software solutions Apply development principles and best practices for scalability and efficiency Knowledgeable and have technical experience with frameworks, especially integrating front-end development and back-end server-side development Able to work independently and craft own timeline Responsible for primary application support, incident recovery, problem tracking, diagnosis, replications, troubleshooting, and resolution of the incidents Determine type of issue by first level support (contact centre) & perform second level investigation support (data, application use, procedure and/or process, system, network, etc.) and route to the extended parties responsible for the successful resolution Track contact centre tickets to identify technical issues and either resolve those issues or escalate them to the responsible party (i.e. identify server, network, or database issues and re-assign to the appropriate team) Perform periodic statistical extraction to support operational reporting (capacity management availability, obsolescence, maintenance plan) Support key audit & major compliance tasks when required Support deployment to production for all business enhancements, tech refresh upgrade & security compliance patching in accordance with change process Participate in continuous improvement tasks in enhancing existing monitoring mechanism towards full automation with minimal human intervention May require to support special projects implementation including SI and also CR Undertake task/project assigned to achieve Organisational objectives

Job Requirements

Technical Skills

Experienced in supporting for SAP B1, HANA if is an added advantage Detailed in the understanding of SAP B1 and its architecture Hands-on development experience in developing applications using SAP B1 SDK, VB.NET/C#, Web Services, ASP.Net and Crystal Reports Excellent MS SQL knowledge Familiar with JavaScript, HTML and CSS Good technology and broad IT skills

Non-Technical Skills

Driven and have the attitude to participate in projects assigned apart from BAU tasks Open mindset of reflecting on one's actions from external feedbacks (Reflect & Reinvent) Service oriented and passionate about helping internal customers Excellent written and verbal communication skills as well as the ability to handle technical or business questions Strong analytical and problem-solving skills with an ability to focus on achieving results. Disciplined, organised, punctual and caring attitude Able to work in a face-paced and collaborative environment Candidate with no experience are welcome to apply Salary package will commensurate with experience
Job Type: Full-time

Pay: $4,000.00 - $6,000.00 per month

Schedule:

Monday to Friday
Work Location: In person