Job Description

BUTCHEY ASSISTANT

We are looking for a shop admin assistant to help with product development, food preparation and administrative duties.

Responsibilities

Maintain smooth daily shop operations and always taking care of visual merchandising for best display of products. Interact with customers and identify their needs and preferences Pleasant, patient, and approachable personality towards walk-in clients and deliver excellent customer services and handle customer enquiries and complaints Monitoring customer activities to providing help and suggestions when necessary or asked, informing all clients about ongoing promotions and deals and processing customer orders at cashier's desk. Ensure the sales floor is well-stocked and organized, daily upkeep and maintenance of the shop to ensure cleanliness and tidiness and well arranged Preparation of orders for pickup, inventory management, delivery order preparation. Need to pack for online orders for pickup by customers Co-ordinate delivery with logistics driver Handle customer enquiry from phone call, email or FB message. Involve Isetan Event preparation, operation. Assist with any other ad hoc duties assigned by management

Requirements

Experience in handling POS system, and computer experience with Microsoft Word and Excel is an advantage. Min 1 year working in Customer Service/ warehouse/ operation sector is an advantage. Possess good communication and interpersonal skills, and service oriented & positive attitude A positive and enthusiastic approach is essential, along with the ability to communicate successfully with customers and senior management. Addressing and resolving customers enquiries/complaints in a professional Able to start work within short notice Able to communicate in Japanese is an advantage. Chinese speaking is must Must have completed Basic Food Hygiene course. Manage and maintain sanitation and hygiene standards. * Have driving license is an advantage.