Job Description

Operations ManagerWorking day: Mon to Sun, 5 day work week
Salary: $3000 - $3500
Working location: Bugis
Working hours: 9am - 6pm (but it can vary as outlets open at 12pm daily)The Operations Manager is responsible for overseeing the daily operations of our outlets, ensuring exceptional quality, efficiency and standards. This role involves managing staff, optimizing processes, maintaining high standards of SOP and driving customer satisfaction.Key Responsibilities:

• Reporting to General Manager
• Oversee daily operations in outlets, ensuring smooth and efficient service delivery, minimizing complaints.
• Implement, enforce and maintain brand and outlet SOPs to enhance productivity and service quality across all outlets.
• Conduct regular performance evaluations and provide coaching and feedback to improve team performance.
• Monitor and ensure the highest standards of food safety, hygiene, and quality are maintained.
• Address and resolve customer complaints and issues promptly and professionally.

Skills and Requirements

• Diploma in Hospitality Management, Business Administration or a related field
• 2-3 years of experience in a managerial role within the F&B industry

Yap Teck Huat Reg No: R24122623
The Supreme HR Advisory Pte Ltd EA No: 14C7279Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?How many years\' experience do you have as an Operations Manager?Company profileThe Supreme HR Advisory4.6\xc2\xb7Human Resources & Recruitment51-100 employeesHere at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Company informationRegistration No.201426535WEA No.14C7279

The Supreme HR Advisory