Ensure that exceptional customer services are provided
Coaching newer agents regarding policy contract, workflow, and LOG process
Identify and escalate cases to supervisor where necessary and ensure closure of escalated cases
Answer enquires via emails and phones
Assessment and issuance Letter of Guarantee to policy holders
Provide admin support to the team
Requirements:
At least 1-year relevant experience
Good writing and communication skills
Interested candidates kindly click the APPLY NOW button
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified. **
Loi Pei Ting
EA Personnel No: R22110135
MCI Career Services Pte Ltd
EA License Number: 06C2859
Company information
Registration No.
200701947W
EA No.
06C2859
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?