Call Center Executive (healthcare / 5 Days Work) Sc
Singapore, Singapore
Job Description
- Basic up 3500 depends on experience
- Nearest MRT City Hall
- Inbound Calls
- Handle web-chat queries and inbound calls.
- Respond to customer emails.
- Update and record customer information in CRM.
- Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints.
- Provide regular reports on case resolutions to internal stakeholders and external clients.
- Review and enhance work processes with internal and external stakeholders to improve customer experience.
- Work with stakeholders to implement the enhanced work processes.
- Diploma/Degree holder
- N / O level with experience are welcome to apply
- Excellent communication and writing skills
- The skills to work both independently and as part of a team
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**We regret to inform that only shortlisted candidates would be notified.**
Amy Wong Siew Chen
Registration Number: R22108344
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
Additional Information
Career Level
Entry Level
Qualification
Not Specified
Job Type
Full-Time
Job Specializations
,
Company Overview
With over 100 professional employees, our consultants have been managing over 2,500 monthly advertisement and successfully matched 5,000 over job placement yearly. We are here to connect, source and deliver to meet your needs.
We have 4 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also to make companies interesting!
Additional Company Information
Registration No.
200701947W
EA No.
06C2859
Company Size
51 - 200 Employees
Average Processing Time
13 days
Industry
Human Resources Management / Consulting
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Job Detail
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Job IdJD1207369
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned