Call Center Officers
Singapore, Singapore
Job Description
We are looking for Individuals who have a desire to help resolve issues over the Phone. Ability to "smile" thru the Phone is an important
Pr-requisite.
- Handle customer service hotline and provide excellence customer experience
- Provide quality customer service to customers over phone and/or email
- Co-ordinate with internal department/teammates and ensure closure of all customer service calls/emails.
- Resolve customer queries efficiently and escalate problems/issues promptly
- Other ad-hoc duties as assigned
- Minimum O level
- Proficient in English and/or any Mother Tongue Dialect
- 1 to 2 years relevant experience in customer service or contact centre
- Customer-oriented with good interpersonal and communication skills
- Computer literate, proficient in MS Office (Excel, PowerPoint & Word)
- Ability to work independently with minimum supervision
- Ability to handle pressure and tight deadlines
- Able to start work immediately or within short notices will be preferred
- Able to work on weekends (as & when necessary)
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Job Detail
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Job IdJD1262428
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned