Call Centre Agent (12 Hour Overnight Shift)

Singapore, Singapore

Job Description

Responsibilities:

  • Handle customer service hotline and provide first level of support
  • Provide quality customer service to customers over the phone.
  • Listen, probe and question in order to clarify and understand customer needs
  • Any other ad-hoc tasks assigned
Requirements:
  • Singaporean only
  • N Level and above
  • Proficient in relevant computer applications (Microsoft Applications)
  • Able to work 12-hour night shift (9pm to 9am, 2-days-work-2-days-off on rotational basis)
  • Able to work independently
Additional Information:
  • 15 to 16 working days a month
  • Training will be provided in office hours (9am to 6pm) for the first week
  • Night-shift allowance of $10 per night
  • Incentives are provided (more details during the interview)
Job Types: Full-time, PermanentSalary: $1,750.00 - $1,860.00 per monthSchedule:
  • Night shift
Supplemental Pay:
  • 13th month salary
Experience:
  • Customer service: 1 year (Preferred)
Shift availability:
  • Night Shift (Preferred)
  • Overnight Shift (Required)

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Job Detail

  • Job Id
    JD1063533
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned