Job Description

• We are looking for Call Centre Agents. * Focus: Customer Service, Call Centre * Office location: Central Adecco is partnering with a leading consumer bank. The Talent * Immediate starters will be a plus. * Comfortable with learni We are looking for Call Centre Agents. Focus: Customer Service, Call Centre Office location: Central Adecco is partnering with a leading consumer bank. The Talent Immediate starters will be a plus. Comfortable with learning new systems. Comfortable with taking calls from members of public. Able to travel across Singapore for first months of training. Open to rotational shift work (inclusive of weekend work and PH work as per assigned). Shift allowances will be provided alongside with transport allowance for rotating afternoon shifts. Training will be provided. The Job Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate solutions and attention Identify cross-sell opportunities during customer interaction Consistently deliver excellent quality service to our customers to achieve total customer satisfaction Solicit customers' feedback and identify problem trends for improvement actions Next Step We could contact you in the soonest time if you directly send your resume to: . Email Topic: Job Application - Call Centre Agent (CCTR) We regret to inform that only shortlisted candidates will be contacted. Sherlyn Goh Xue Lin EA Licence Number: 91C2918 Personnel Registration Number: R22104124