Answering incoming and outgoing calls in a timely manner and in accordance with the Hospital policy
Maintaining confidentiality of caller and Hospital information as directed
Conducting appointment bookings from all sources of referrals for the Specialist Outpatient Clinics/Centres via phone calls, faxes and emails
Assisting in rescheduling, cancelling, re-booking and reminding of appointments when required
Directing calls to internal and external stakeholders
Handling and resolving complaints
Providing call back assistance (CBA) service to callers
Performing other related duties as assigned or requested
Requirement:
Min NITEC and above
Customer Service exp will be a plus!
Interested candidates please send your updated resume in MS Word Format to:
hctemp@recruitexpress.com.sg
or call 6736 3280 and ask for Rachel
Recruiter Ref\'s code: #HWX
EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599
Industry
Healthcare / Pharmaceutical / Life Science / Medical Device
Specialization
Administrative Support / Secretarial Customer Service Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs
Location
Central, West
Employment Type
Part-time Contract / Temp Permanent
Salary
Negotiable
If you meet the requirements of this role, please email a detailed resume in Word document to Kate Leau Wei Xuan. CEI Registration No.: R1552331 Email: hctemp@recruitexpress.com.sg Tel: 67363280 *All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.