Call Centre Executive
Job Description
:
Handle incoming calls from customers and provide accurate and consistent information
Providing customer services for the Essential Maintenance Services Unit (EMSU)
Receiving of cases via phone hotline and through the system from residents staying in the estates.
Deployment of term contractors such as electricians, plumbers pump units, conservancy workers, pest control teams.
Liaise with Lift companies, other maintenance departments, AVA and the police as and when required.
Having to direct residents to the right channel and relevant authorities for their concern and feedbacks, assisting Property Officers and Public Relations team to deploy personnel to conduct inspections before events / functions are carried out.
Follow-up for all reports and status each case (high-level of teamwork necessary), and update every resident on the action-taken.
Requirement
- Nitec/ Diploma or GCE O/ N level
- At least 1 to 2 years of related call center working experience
- Shift working background and has good interpersonal skill
- Stay near East and able to commence work immediate basis
- Organized and able to multi task in fast pace environment
- Other ad-hoc duties as assigned
- Salary up to $3200
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
50 Raffles Place, #19-12 Singapore Land Tower Singapore 048623
Tel: 69509745
EA Licence Number: 02C4944
EA Registration Number: R1108448
EA Personnel: Tan Lili Gesse
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Job Detail
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Job IdJD1248802
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3200 per month
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Employment StatusPermanent
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Job LocationDowntown Core, Singapore, Singapore
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EducationNot mentioned