Call Centre Team Leader
Job Description
Responsibilities:
Assist in managing the agents and Call Centre operations
Handle complaints and manage service recovery
Responsible for the agents' recruitment, training and development
Provide administrative support in the Call Centre
Cover Team Managers' duties and shift where necessary
Requirements:
Singaporeans only
Minimum GCE'O' level qualification
Good knowledge of Computer skills
5.5-days work week including Saturdays (on rotation basis)
Must be able to handle stress extremely well
Good verbal communication skills
Additional Information:
Official working hours are from 8.30am to 5.30pm
Subject to a probationary period of 12 to 24 weeks
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1145395
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned