Job Description

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Responsibilities:
Sales Campaigns Management

• Manage end-to-end execution of sales campaigns, including fulfilment of associated rewards, commission and incentive program
• Monitor and track sales campaigns activities and collect feedback for continuous improvement
• Communicate sales-related initiatives such as campaigns, challenges, and incentive programs to stakeholders

Business Tracking & Reporting

• Track and ensure achievement of non-financial targets aligned with departmental objectives
• Provide ad-hoc reporting support to the Head of Department (HOD) as needed
• Deliver daily reporting of department sales activities and numbers to HOD and other senior stakeholders
• Track and ensure timely submission of sales call reports to the HOD and senior stakeholders
• Ensure punctual submission of senior management's monthly sales commitment report

Administrative & Operations

• Provide proactive administrative support and departmental coordination duties for Commercial Banking Singapore.
• Liaise effectively with internal and external stakeholders to resolve administrative and logistical matters
• Maintain and regularly update departmental records, including organizational charts, staff lists, user access logs, and asset inventories, etc
• Oversee departmental payments for both manual and GPS system, manage administrative costs, and handle cost allocation activities, budget top-up
• Serve as the department's asset keeper, ensuring accurate tracking, maintenance, and disposal of physical assets
• Act as the department coordinator, supporting operational continuity, resource planning, and internal communications
• Any other responsibilities / task as assigned by management from time to time.

Requirements:

• Bachelor's degree and/or Master's degree in Finance, Business Administration, Marketing, or a related field
• Preferably certified in Project Management Professional (PMP), but optional.
• At least 2 years of experience in sales campaign management, including planning and executing sales campaigns end-to-end and ability to monitor campaign performance.
• Experienced in administrative and operational support role.
• Preferably with prior experience in Commercial Banking, SME Banking, or Business Banking.
• Strong multi-tasking skills and problem-solving ability
• Understanding of commercial banking products/services would be advantageous
• Good interpersonal and communication skills
• Possess mindset of excellence service culture

Skills Required