Job Description

Job opening at Brahm Centre @ MacPherson:

(a) Care duties

• Manage befriendees and befrienders
• Match, conduct training and onboarding for befrienders
• Timely and accurate data input of activities
  in Salesforce
• Facilitate and support in Step-up care for befriendees and CREST P3 clients
• Serve as a conduit for other Brahm Centre\xe2\x80\x99s services (COMIT, Case Management, Elder-sitting, Counselling, Wellness etc)
• Participate and support ad-hoc excursion trips
• Assist in planning and support of mass dementia screening and mental health awareness outreach events
• Assist in regular outreach and community screening of assigned portfolio
• Provide case management services (i.e. visit and assess their home situation, study family dynamics and care needs for both clients and their caregivers)
• Provide holistic care support to clients who are at risk of depression, dementia and other mental health conditions
• Conduct regular home visits and/or phone calls and make periodic invitations to suitable clients to attend social activities and programs conducted in the Centre
• Provide person-centric care (social and health), psychoeducation, information, and support for clients and caregivers through emotional support, follow-up, and service linkage
• Collaborate with community partners, healthcare institutions and government agencies to provide holistic care support and service interventions to clients and caregivers
• Maintain proper documentation and secure storage of case files, referrals, and other related documents across various systems

(b) CSO area

• Attend to the daily operations of the centre, including ensuring proper housekeeping and serviceability of facilities and availability of material resources
• Assist with centre programs support and administrative duties
• Preparation of venue and logistics for courses and other events. Ensure facility is in compliant with necessary health regulations
• Attend to general enquiries and feedback from customers
• Assist with pre and post course/event preparations.
• Ensure accuracy and timely input of data in salesforce
• Ensure daily reconciliation of takings with tracker

(c) Programs

• Ensure trainers and Finance are informed of final number of participants for a course
• Have oversight on programs and activities offered by Brahm Centre and to promote their sales
• Host and facilitate centre events

Prior experience in handling or coordinating events and volunteers and ability to speak dialect is an added advantage.