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Respond to medical queries through a 24/7 hotline that connects patients, caregivers, and community partners for health information within the community. Ensure each query is directed to the appropriate medical provider and follow up to ensure proper resolution. Review patients\' conditions two weeks after their initial call. Handle non-medical calls effectively.
Provide guidance and support to a team of Care Manager Associates, oversee their schedules, and manage shift duty claims. Work rotating morning and afternoon shifts, and be on standby for night shifts if needed. Support the expansion of the Virtual Care Centre (VCC) and attend meetings with both internal and external stakeholders.
Participate in activities to improve patient care, including professional development sessions. Engage in projects and community events or its partners. Perform any other duties as assigned by the Reporting Officer.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTONBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.**Cheah Mei Ling (Stephanie)Registration Number: R1988795MCI Career Services Pte LtdEA License Number: 06C2859Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?Company profileMCi Career Services4.1\xc2\xb7Human Resources & Recruitment51-100 employeesWith over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!With over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!Company informationRegistration No.200701947WEA No.06C2859