Job Description

Location Singapore, East

Planning Area
CHANGI

Job Type
Permanent

Salary
$3,000 - $4,000 Per Month

Date Posted
8 hours ago

Expiry Date
19-Jul-2022
Additional Details


Job ID
259736

Job Views
32

Roles & Responsibilities About Asendia Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettershop, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.
About the Role: We are looking for a Carrier and Quality Analyst for Asendia Singapore, to be based in Singapore. In this position, you are reporting to the Head of Supply Chain for Asendia Singapore. In this function, you are to understand the supply chain business that Asendia Singapore offers ranging from the activities and solutions we have including fulfilment, postal logistic and premium logistic channels. You will be tasked and involved in the operational onboarding of new carriers (air and last mile) as well as their day-to-day management. You will also play a major role in building the quality and rolling the reporting and quality approach for Asendia in the Singapore Local Office.
Tasks & Responsibilities: Quality Control

• To monitor the airline performance & statistic and follow up with airlines on shipment status
• To closely monitor end to end delivery/ transit time & raise the findings of the root cause in the event of poor end to end delivery time

• To work closely with operations in implementing effective action plan to improve end to end process.
• To work closely with quality team in the region and globally for the quality service monitoring of the business & align with Quality Regional Team’s target & SLA

Carrier Management

• To work closely with different stakeholders (IT/ project and sales) on the onboarding of new carriers (air and last mile)
• To manage the day-to-day activities with our different transportation partners (Group, airlines, freight forwarders and last mile)

• To be the liaison person with airline carriers in handling day-to-day activities like space requests enquiries, rates negotiation matters & update on airline KPI and linehaul rates

About Your Profile:

• Degree in Logistics and Supply Chain Management preferably or relevant disciplines; or with equivalent relevant work experience.
• Knowledge in Supply Chain and project management for E-Commerce Business is an added advantage.

• Experience in working with airfreight and last mile delivery carriers is an added advantage.
• Excellent verbal & written communication in English. Every additional language is welcomed.
• Strong interpersonal skills to engage internal and external stakeholders of all levels.
• Strong proficiency in Microsoft office and/or any project management tool.

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.
Employee’s wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive. If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.
Please send your application in English to: (Requires log in to see email address) ; reference number “SCC&Q202112_ASSG”.
All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed.
Tags
carrier and quality analyst