Job Description

The Client Cash Management team is responsible in ensuring excellent and seamless service is provided to TTS corporate clients by executing day to day cash activities of clients while ensuring adherence to Citi's policies and guidelines.

The team manages cash deposit and withdrawal requests by clients, liaising with third party for cash transport to and from client's location. Candidate should also be good in account ledger and data reconcilement to ensure clients' accounts are well maintained.

Good communication is essential to excel in the role, be able to deliver accurate confidential details to approved third party vendor. Candidate should be a team player who takes initiatives and be able to work as a part of the larger team on all Payment & receivable products.

Duties & Responsibilities

• Process cash-related transactions such as deposit and withdrawal of Cash.
• Work closely with vendor to ensure all transportation of cash requested by clients are completed. Take full ownership of end to end process with each deposit and withdrawal request from clients.

• Plan and schedule cash movement between Citi and clients, with MAS and vendor.
• Responsible for daily client operations and security procedures.
• Ensure accountability of vendor with good vendor management and monthly cash audit.
• Manage clients' expectation on all cash activities.
• Work cross functionally for the rest of TTS products including Giro, USD settlement, Funds Transfer.

Qualifications:

• A recognized Diploma or Degree in Banking & Finance, Business Administration, Accountancy or equivalent.
• Minimum 2 years of relevant experience in the banking industry.
• Good analytical and problem solving skills.
• Meticulous, with a keen eye for detail
• Relevant customer service experience in a financial institution
• Customer-oriented with strong interpersonal and communications skills
• A team player who thrives in a fast-paced and dynamic retail banking environment
• A self-starter who can work independently and under minimal supervision

Job Family Group: Operations - Transaction Services



Job Family: Cash Management



Time Type: Full time



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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