There\xe2\x80\x99s nothing complicated about dealing with business people. They\xe2\x80\x99re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who\xe2\x80\x99s left her laptop cable in the cab. Or Mario, who\xe2\x80\x99s secretly missing his cats. The early riser, who\xe2\x80\x99s first in the gym. The sales team preparing for the \xe2\x80\x98big pitch\xe2\x80\x99 over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn. What\'s the Job? As an Catering & Event Sales Manager, you\xe2\x80\x99ll sell activities and events in line with annual sales and marketing plan, achieve/exceed budget and sales strategy and monitor results to ensure they are achieved. You will be solely in charge of hunting for leads and converting them for our hotel\xe2\x80\x99s very first food truck business. Your Day to DayPeople
Maintain regular contact with IHG hotels in Singapore and regional reservation office
Assist superior in managing all employee related matters such as recruiting, counselling and coaching
Build rapport and strong relations with employees
Guest Experience
Entertain clients and provide proper customer service
Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
Plan and conduct familiarization tours and site inspections
Financial
Assist superior in the preparation and management of department\xe2\x80\x99s budget including monitoring of departmental costs and inputting into annual budget and sales and marketing plan
Convert leads to business to achieve budget for Catering Sales and Food Truck
Responsible Business
Monitors competitors\xe2\x80\x99 activities, assists in marketing intelligence, market research and analyze the impact of sales mix on hotel goals
Provide direction and implement new ideas that will assist to maximise and develop the business
Assist with the preparation of new products and services, evaluation of sales and marketing activities, stock control of collaterals
Execute advertisements/ promotions in a timely manner
Demonstrate awareness of OH&S policies and ensure all policies, procedures and guidelines are conducted safely
Be aware of fire safety rules and hazards, and inform supervisors of any injuries or assistance required
Log security incidents and accidents in accordance with hotel requirements
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
What do we need from you? Ideally you have at least 2 years of experience managing Catering & Event Sales. You have at least a Diploma qualification and is a self driven individual who has strong knowledge of the local business. We\xe2\x80\x99ll reward all your hard work with a great salary and benefits \xe2\x80\x93 including laundry benefits, great room discount and superb training. Join us and you\xe2\x80\x99ll become part of the global IHG family \xe2\x80\x93 and like all families, all our individual team members share some winning characteristics. As a team, we work better together \xe2\x80\x93 we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
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