Job Description

Key Responsibilities

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Sales Support & Lead Generation

Assist the sales team with prospecting new clients, generating leads, and following up on inquiries. Provide detailed information on catering services, pricing, and availability. Coordinate client appointments, site visits, and presentations to support the sales process.

Client Communication & Relationship Management

Serve as the primary point of contact for clients, ensuring clear, prompt, and professional communication. Manage client inquiries via email, phone, and other channels. Build long-term relationships by conducting post-event follow-ups, gathering feedback, and identifying repeat business or referral opportunities.

Event Planning & Coordination

Work closely with clients to understand event needs, preferences, and budgets. Assist in preparing customized proposals, menus, and contracts. Collaborate with internal teams--culinary, operations, and logistics--for seamless event execution.

Order Processing & Documentation

Accurately prepare and process catering orders. Maintain comprehensive records including contracts, invoices, and event details. Liaise with the finance team to ensure timely billing and payment processing.

Menu Planning & Customization

Partner with clients to develop menus tailored to preferences and dietary restrictions. Coordinate with the culinary team to ensure ingredient availability and special requests are handled.

Event Logistics & On-Site Support

Assist with venue setup, equipment rentals, transportation, and vendor coordination. Ensure timely delivery and smooth execution of catering services. Handle last-minute changes and resolve issues proactively.

Sales Reporting & Administration

Maintain accurate client records and sales pipelines in CRM systems. Prepare regular sales reports, tracking activities, conversion rates, and revenue performance. Support the sales team in identifying growth opportunities.

Qualifications & Requirements

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Diploma or higher qualification (Hospitality, Event Management, or related field preferred). 2-3 years of relevant experience in catering sales, events, or hospitality. Exceptional verbal and written communication skills. Strong organizational skills with the ability to manage multiple tasks under pressure. Detail-oriented and capable of meeting tight deadlines. Proficient in Microsoft Office and CRM tools. Familiarity with the local catering industry and event planning procedures is a plus.

Compensation & Benefits

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Competitive base salary

plus commission on sales

. A collaborative and supportive work environment. Opportunities for professional growth and career development. * The chance to be part of

unforgettable events and celebrations

.