Job Description

Job descriptionSome careers have more impact than others.If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal Banking (WPB) helps deliver on HSBC\xe2\x80\x99s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.We are currently seeking a high calibre professional to join our team as a CDD Manager.Principal ResponsibilitiesAs part of the 3 Lines of Defence, these individuals play a critical support role to the overall CDD reviews which is driven by Global Standards requirements.The individual is required to be very familiar with the Global Standards review requirements and will support the business to be CDD specialist to front clients and complete CDD reviews- collectively with the Relationship Managers. This includes (not exhaustive):

• Working with KYC Ops to establish data points in preparation of customer profile review
• Build client profile (eg : SOW for High Risk and High Net Worth customers)
• Engage clients, on behalf of RM to obtain information and documents to meet CDD/ EDD LoBP requirements
• Liaising with the RMs, Team Heads and Branch Directors/Market Heads on case matters to ensure alignment and consistent skills and knowledge to handle these reviews and profiling
• Subject matter expert (SME) on CDD matters
• Implement and maintain an effective operation coordination management in WPB primarily on the CDD matters
• Implement the process on Global Standards Program roll out on EDD/CDD activities
• Provide feasible solutions/alternatives on potential risks or performance issues to ensure integrity of solution and mitigate any risks
• Drive initiatives and work with GS, SD and regional project teams to ensure policies, training, technology and plans are duly executed
• Innovate solutions and process to ensure an effective operation on the EDD/CDD process with positive impact on business

RequirementsKnowledge / Experience

• 2-5 years in retail banking with relevant AML/CFT experience (e.g.: CDD/ AML/ KYC), including min 1 year of experience in client profile reviews (including client interaction) across various retail client segment
• Knowledge & Experience of KYC / AML Regulations
• Knowledge of Regulatory and compliance issues as required locally. Having a certification in AML/CFT related courses will have added advantage

Skills

• Customer centric with Excellent interpersonal and customer service skills
• Strong telephony skills
• Excellent communication skills (oral & written) in English. Other language capability complementing with key markets will have added advantage
• Excellent planning and organizational skill with well-developed time management skills
• Strong computer literacy
• Methodical and lateral thinker
• Strong decision making skills
• A self-starter who is able to work under minimal supervision and takes initiative in dealing with day-to-day

To be considered for this role, the relevant rights to work in Singapore is required.You\xe2\x80\x99ll achieve more when you join HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hongkong and Shanghai Banking Corporation Limited.

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