Job Description

Seeking a dynamic and experienced Centre Manager to join our team, responsible for the day-to-day operations and performance of prime shopping mall in Singapore. This role is pivotal in ensuring that our malls operate efficiently, remain competitive, and provide a vibrant shopping experience.Key Responsibilities:

• Meet the financial targets and key operating metrics (e.g. occupancy levels, target rents, centre sales, footfall etc)
• Oversee the centre management team and steer all day-to-day operations (leasing, marketing, property operations, finance) to ensure smooth operations of the properties
• Leadership and guidance to various departments including enhancing cohesiveness amongst teams
• Monitor and manage top- and bottom-line financial performance, including arrears.
• Collaborate with Asset Management to advise strategic adjustments and implement appropriate property-level initiatives
• Build strong relationships with various stakeholders, both internal and external (e.g. tenants, management, MCSTs, etc)
• Identify strategic partners and maintain strong awareness of developments and tenancy movements along Orchard Road
• Delivery of the scope of work under the Property Management Agreement and Managing Agent Agreement for MCST
• Drive ESG related initiatives such as Green Mark certification
• Compliance to audit requirements and findings, and all laws and regulations including Workplace, Health and Safety Act

• Proven experience in centre or retail management, preferably in a shopping mall context.
• Strong leadership skills and the ability to manage diverse teams.
• Excellent communication and interpersonal skills.
• Strategic thinker with a track record of implementing successful marketing and operational strategies.
• Financial acumen and experience in budgeting and financial planning.
• Degree in Business Administration, Marketing, Real Estate, or related field.

Macdonald & Company