Job Description

The Role Responsibilities
Job Summary
Responsible for TB Technology end-to-end, maintaining technology infrastructure capability, supporting the business activities across TB segments. For products and capabilities that are produced by TB e.g., Swift gateway but consumed by other segments, the TB Technology Team also provides capabilities and support services. Working closely with other parts of TTO to ensure that it is run end to end. Also supporting and delivering the Data and Analytics strategy and technology for CCIB Digital Channels and Data Analytics.
Responsibilities
Business and Strategy

• Develop the strategic direction and roadmap for Transaction Banking Technology, align with Business Strategy, the TTO Strategy and investment appetite.
• Drive Technology strategy to streamline processes, enhance productivity, reduce risk, improve controls, leveraging technologies.
• Partner with Enterprise Technology and Architecture on digital agenda, pre-empt disruptive forces and commercialise innovative use of technologies, formulation of Best Practice and apply agreed methodologies in Transaction Banking. Create solutions that meets business needs while development and reusing assets for the long-term benefit of the bank and converging to common technology architecture.
• Drive innovation and deliver the technology transformation agenda for Transaction Banking with the aim of making the Band a leading digital bank.
• Drive transformation of Transaction Banking businesses to adopt scaled agile delivery to drive outcome-based OKRs/KPIs and improve customer experience.
• Build out a strong engineering and development capability and lead the move to transform the Bank into a fully Agile software development organisation.
• Prioritise business technology issues across risk, control, investment, people and projects with the Global Head of Transaction Banking appropriately, including the capability to deliver client journeys efficiently, on platforms which are consistent with core architecture. Minimise and unblock dependencies that slow client journeys.
• Support respective businesses in the commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, and collecting defects for future improvements.
• Collaborate with the functions and support them in ensuring that their teams have the appropriate skill and capacity to support the business growth/complexity.

Processes

• On Technology - responsible for the complete process of providing technology solutions to the Business, including solutions provided from other teams or from third parties.
• Ensure that the TB Technology Team adopts best practice, technology standards and methodologies from Architecture and provides feedback for continuous improvement.
• Allocate resources effectively to maximize efficiency of project delivery to ensure high quality service at the right price, managing vendors within the vendor management framework where necessary.
• Implement Transaction Banking\'s transition to a product delivery organisation by bringing together the Build and Maintain teams within a Hive and to extend ownership and responsibility across the complete life-cycle for their respective products and services. This shift requires transformational changes in financial planning, risk & governance, capability planning within Hives and Teams

People & Talent

• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Transaction Banking Tech are drivers and owners of client outcomes.
• Employ, engage and retain high quality people, such that Transaction Banking Tech is skilled and experienced to deliver new digital and data experience for our clients, build a fully Agile engineering and development organisation, and promote team diversity and inclusion across capabilities, background, gender and race..
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes, and succession plans for critical roles are in place.
• Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
• Ensure the provision of ongoing training and development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risks.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Provide feedback on transformation leaders to their people leaders, as part of performance reviews

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Transaction Banking Tech Team to achieve the outcomes set out in the Bank\'s Conduct Principles: [Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, Conduct and compliance matters.
• Work with the Transaction Banking MT, COO, and Compliance to define and implement the conduct agenda to ensure a high degree of ethical standards are met in all aspects of business execution.
• Responsibility for adherence to the Mandatory Conduct Requirements and demonstrating positive risk, control and conduct behaviours, including active identification, assessment, and management of Conflict of Interest

Key stakeholders

• Transaction Banking Management Team
• Transaction Banking COOs
• CIO, CCIB & EA
• Regulators (as applicable)
• Relevant industry groups and professional bodies
• Consultancy and recruitment agency relationships

Our Ideal Candidate

• Proven capability in a global technology leadership position
• A true technologist top to bottom - ability to dive into a conversation on code with development teams, speak the language of technology and pivot to strategy and selling solutions
• Stays current in knowledge with a focus on the future of technology
• Financial services highly regarded, specifically Banking and knowledge of the CCIB businesses (eg Financial Markets, Transaction Banking or Payments)
• Self-motivated leader with a growth mindset
• Advanced level communication with an ability to frame and sell solutions to senior business leaders and Standard Chartered\'s Management Team
• An exceptional business partner with deep appreciation of "clients" and technology as an enabler
• A bridge builder who is able to connect and engage with diverse stakeholder networks internally and externally
• Highly innovative and current in application of human centred design principles
• Leads on "agile" as a way of working and proven experience transforming tech organisations to agile
• Build a culture and environment that attracts and retains top technology talent including driving hard on Diversity and Inclusion

Role Specific Competencies

• IT Governance
• IT Standards, Procedures and Policies
• System and Technology Integration
• Emerging Technologies
• IT System Management
• Information Management
• Understanding Customer Needs
• Digital Transformation
• Business Markets
• Global Perspective
• Innovation

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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