Job Description

Company: Marsh

Description:

Marsh is seeking candidates for the following position based in the Singapore office:
Claims Executive

What can you expect?

• This will be an exceptional opportunity to collaborate and work with a leading global insurance broking firm who is looking to hire a Manager proficient in Marine insurance claims handling.
• It will be a great opportunity for the candidate to lead a team in a vibrant and dynamic environment to handle complex claims with excellent career progression opportunities.
• We will set you up for success - proper on-the-job training will be provided with clear career path for you to advance in your career, and you will gain exposure working with different clients in the Property & Casualty claims space.
• You will also get access to colleague resource groups across the globe that provides mentorship and development opportunities to help you build a sense of connection and community throughout your career.

We will count on you to:

• Handles complex issues pertaining to claims complications and claims processes, escalating where necessary, to ensure application of pertinent policy and action calculation of claims rates.
• Generates and reviews claims reports of high complexity to ensure accurate records are produced and distributed.
• Distributes new claims notifications and updates to the team in order to ensure information shared is consistent and clear.
• Files incoming documentation from clients and underwriters, guidance and feedback to colleagues to keep documentation organized.
• Tracks receipt of documentation by mail or phone to ensure operational excellence and to maintain ongoing and professional communication with insurers, clients, and underwriters to ensure that client and insurer-related materials are catalogued, distributed, and readily available to the team.
• Updates high volume of claims information into appropriate claims application(s) and ensures compliance with any local service standards to maintain accurate records for Claims Advisory.
• Creates standard templates for insurance claims forms and reviews templates for effectiveness to ensure consistent deliverables are produced by support staff.
• Calls or writes to insured or other involved persons for missing or supplemental information and posts or attaches information to claim file to ensure proper follow up correspondence is being maintained.
• Identifies potential policies and coverages for incoming claims, performing independent research to seek validation or clarification where necessary to add leverage to Claims Advisory and support claims analysts.

What you need to have:

• Diploma with 2 to 3 years of experience in the insurance claims industry, and will be better suited to individuals dealing with Insurance Claims matters on a day to day basis including Property and Casualty, FG, Crime, Wic, marine and other classes.
• Must be able to craft and implement effective claims strategy, working closely with the Claims Advocacy team observing the escalation protocols.
• Strong data management skills and the ability to work with a bespoke claims system is preferred.
• Attained minimum Certificate in General Insurance (CGI) or equivalent.

What makes you stand out?

• Highly motivated, team player with good interpersonal skills
• Strong communication and written skills in English
• Ability to navigate swiftly in a fast paced environment

Marsh is the world\xe2\x80\x99s leading insurance broker and risk advisor. With around 45,000 colleagues operating in 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world\xe2\x80\x99s leading professional services firm in the areas of risk, strategy and people. With annual revenue nearly $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit marsh.com, follow us on LinkedIn and Twitter or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Marsh McLennan