Job Description

Key Responsibilities:

Staff Management:

Recruit, train, supervise, and evaluate cleaning staff.


Schedule shifts and assign tasks to team members.


Ensure performance standards are met and provide coaching or disciplinary action when necessary.

Operational Oversight:

Develop and implement cleaning schedules and procedures.


Monitor the cleanliness of all areas including floors, restrooms, windows, public/common areas, and workspaces.


Conduct regular inspections to ensure compliance with cleaning standards.

Inventory & Supplies:

Manage stock levels of cleaning materials and equipment.


Order and track supplies within the allocated budget.


Ensure proper storage and usage of chemicals and equipment.

Compliance & Safety:

Enforce health and safety regulations and ensure use of PPE.


Train staff on the safe handling of cleaning materials and equipment.


Maintain up-to-date records of safety training and incident reports.

Customer & Stakeholder Liaison:

Communicate with clients, facility managers, or department heads to ensure service satisfaction.


Handle complaints or feedback professionally and implement corrective measures.

Reporting & Documentation:

Maintain cleaning logs, inventory records, staff schedules, and inspection reports.


Provide regular performance and compliance reports to upper management.

Qualifications:

Proven experience in a cleaning supervisory or managerial role. Knowledge of cleaning chemicals, supplies, and equipment. Strong leadership, organizational, and communication skills. Ability to manage a team and work under pressure. Familiarity with health and safety standards and relevant regulations. Basic computer skills for scheduling and reporting.

Preferred:

Experience in commercial, healthcare, educational, or industrial cleaning environments. Certifications in occupational health and safety or sanitation. Fluency in multiple languages (depending on workforce diversity).

Working Conditions:

May involve standing, walking, and lifting throughout the shift. Flexible availability, including nights, weekends, or holidays if required. * Work may take place in varying environments (office buildings, schools, hospitals, etc.).