6 Days work week, 7am to 4pm
Requirements:
Able to converse in English
Experience in cleaning operations management
Experience in using cleaning machines will be an added advantage
Responsible and responsive
Positive attitude
Experience in reporting to clients
Takes initiative
Brief scope of work:
Oversee all cleaning activities for various clients to ensure seamless operations and high-quality service delivery.
Ensure that staff, equipment, and materials are efficiently used, minimizing waste while maximizing productivity.
Provide leadership and direction to cleaning staff and supervisors, ensuring they are motivated, productive, and adhering to schedules.
Plan and manage staff rosters to ensure adequate coverage for all cleaning assignments, optimizing labor costs while maintaining service quality.
conduct regular quality audits and inspections to ensure cleaning standards are consistently met and implement corrective action where necessary.
Maintain strong client relationships by proactively addressing concerns, conducting regular check-ins, and ensuring thier satisfaction with cleaning services.
Investigate and resolve any customer or staff complaints related to cleaning operations.
* Reporting to Operations Head.
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