supervising cleaning staff, assigning tasks, inspecting work for quality, and handling scheduling
. They are also responsible for training new and existing employees, managing inventory of supplies and equipment, and ensuring adherence to safety and hygiene standards. Other duties include handling customer complaints, managing budgets, and coordinating with other departments to ensure smooth operations.
Ensure the team follows all safety and hygiene regulations, including proper handling of chemicals.
Act as the primary point of contact for customer or client complaints and feedback.
Communicate with stakeholders to build relationships and ensure customer satisfaction.
* Report on cleaning operations, including incidents and performance.
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