Client Advisor (operations)
Singapore, Singapore
Job Description
- Country / Region : Singapore
- City : Singapore
- Business group: Fashion & Leather Goods
- Contract type: Permanent Job
- Function: Retail
- Experience required: Minimum 3 years
- Reference No.: LVM16969
- Date of publication: 2023.01.05
Position
As a Client Advisor (Operations), you will secure back of house efficiency, in line with the standards of the Brand. You will ensure smooth operations, to enable the store team to maximize the time spent with Clients and deliver the Louis Vuitton Promise. Duties & Responsibilities Stock Management
- Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
- Manage the delivery operations, preparing and replenishing stock quickly and accurately
- Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
- Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs
- Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
- Handle Client repair requests, manage the repair process and Client follow-up
- Manage and ensure quality issues are properly dealt with
- Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
- According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
- Develop the highest Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
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Job Detail
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Job IdJD1254049
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned