Job Description

Our Client is a leading global financial institution that delivers a broad range of financial services across investment banking, securities, investment management and consumer banking.Scope of Work Manage key client relationships within the Global Markets Division and interact with Sales, Compliance, Credit, Risk, Legal and Operations stakeholders to ensure the effective onboarding of clients Review client documentation and approve new accounts across all products and business lines. You will need to be a quick learner and understand the regulatory environment, including multiple new regulations, to identify risk and escalate concerns while ensuring to protect the firm and our clients. Ensure due diligence is performed to comply with "Know Your Customer" regulations Approve the opening of new accounts Design procedures to reflect changing regulatory requirements Devise and implement process improvement efficiencies Coordinate with internal and external clients to obtain relevant onboarding requirements Answering queries about client accounts/relationships Project management ranging from small enhancements to large-scale, global initiatives Ensure all communication is of the highest professional standard to maintain client service excellence Timely and effective escalation of potential relationship issues and devising possible resolutions Taking responsibility for delivering against commitments Participate in regular meetings to maintain clarity and consistency surrounding workflo Develop required reporting and identify and implement efficienciesSkill Requirements Relevant Experience working in the financial industry Proven ability to build global relationships and communicate complex issues to a wide array of clients with differing levels of product experience. Strong communication, organizational, and interpersonal skills with the confidence to engage professionally and persuasively with clients and senior figures within the firm. Ability to think critically and apply thought leadership Self-motivated and proactive team player who takes ownership of projects with the aptitude to manage clients' expectations and follow-through with professionalism Thrives in a teamwork oriented environment and works well under pressure Onboarding, operational and/or reconciliation experience is a plus Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail. Ability to analyze data and configure operational metrics through self-service tooling. Experience with Alteryx, Tableau, SQL, Data Warehousing, Defensive Design Methods and RPA robotics is also a plus Driving Regulatory Implementation, Orchestration and Workflow Uplifts Ability to handle time-sensitive projects while focusing on the quality of work delivered, and helping lead projects to a successful conclusion Deadline driven with the ability to multi-task and work in a fast-paced environmentIf you are keen to know more about this role, please email Mary at [ Link removed ] and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.
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