Job Description

Role Overview

We are seeking a dynamic and hands-on Client Project Implementation Manager to support a diverse portfolio of private residences, hospitality initiatives, and estate operations. This hybrid role is ideal for a professional with a strong engineering foundation, culinary awareness, and a proven ability to execute complex projects across technical and operational domains.


Reporting to the Operations Manager, the successful candidate will lead and implement infrastructure-heavy workstreams, ensuring seamless coordination and delivery across multiple high-touch environments. This role demands a proactive problem-solver who thrives in a fast-paced, service-oriented setting.





Key Responsibilities include but not limited to:

1.

Technical Estate Operations

Oversee the maintenance and performance of household systems including HVAC, electrical, plumbing, and other critical infrastructure. Develop and implement Standard Operating Procedures (SOPs) for estate operations. Conduct regular inspections and audits to ensure compliance with safety and operational standards. Manage vendor relationships, service contracts, and regulatory compliance.


2.

Hospitality & Facilities Support

Provide operational support for guest services and kitchen functions, ensuring high standards of service delivery. Coordinate logistics for private and corporate events, including back-of-house systems and staffing. Collaborate with culinary teams to streamline food and beverage operations, inventory control, and service protocols.

3.

Project Execution

Support property development initiatives, including overseas and domestic projects Manage on-ground coordination, documentation, and progress tracking for multi-phase initiatives. Support event logistics and setup for private gatherings or internal functions. Support kitchen and pantry operations, including simple inventory checks and coordination with service staff. Spearhead improvements in residential kitchen operations, including inventory management and workflow optimization.

Qualifications

Degree in Engineering, Facilities Management, Hospitality Management, or a related field. Minimum 5 years of experience in estate operations, project implementation, or hospitality services. Prior experience in managing estates of UHNW.

Skills & Attributes

Strong problem-solving skills with the ability to identify, troubleshoot, and resolve operational challenges across various domains. Excellent organizational and communication skills. Ability to work independently and collaboratively across diverse teams. * High level of discretion, professionalism, and service orientation.