Client Relations Executive

City Hall, Singapore

Job Description

Our company employs the brightest, most passionate people in the tech industry. We\xe2\x80\x99d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way\xe2\x80\x94all so you can meet your career goals. To us, the most important measure of our success is yours. As a Client Relations Executive, you will be responsible for engaging with clients to understand and plan. This position requires a customer-centric focus, the ability to learn, a good grasp of how multiple products and services should be positioned as a solution. Primary Duties & Responsibilities

  • Work with the Sales team to develop and maintain strong working relationships to support the efficient and effective management of clients
  • Provide consistent administrative support to the Sales Department in relation to client contract renewal, operational onboarding of new clients, and client reporting.
  • Ensure that client data and information are maintained and recorded properly
  • Work closely with the Client Relations team to proactively identify any problems that may impact the client and work with different internal departments to resolve or prevent such issues
  • Liaise with different departments within the company to ensure all client deliverables are met
  • Handle inquiries and requests from clients and address their needs
What\xe2\x80\x99s On Offer:
  • Opportunity to grow with an experienced and ambitious fintech start-up team
  • Dynamic and global colleagues
  • Direct influence on shaping and improving the company\xe2\x80\x99s processes and product
  • Competitive salary and bonuses
  • Flexible working arrangement
  • Training and 1-on-1 mentorship provided
Desired Skills:
  • 1-2 years of experience in corporate communications, public relations, client relations, or marketing services will be an advantage
  • Good understanding of the public relations, investor relations, and marketing communications industries as well as the media communities;
  • High level of self-motivation, energy, and accountability; strong ability to work both independently and as a team member in a fast-paced working environment;
  • Good interpersonal, communication, and problem-solving skills
  • Customer-oriented, patient, organized, proactive, and a fast learner.
Job Types: Full-time, Permanent Salary: $3,000.00 - $4,500.00 per month Benefits:
  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Professional development
Schedule:
  • Day shift
  • Monday to Friday
Education:
  • Local Polytechnic Diploma (Preferred)
Experience:
  • Marketing: 1 year (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD1336325
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    City Hall, Singapore
  • Education
    Not mentioned