Client Relations Executive

Rochor, Singapore, Singapore

Job Description


  • Rochor
  • 5 Days
  • Residential and Hospitality
  • Company Benefits & Incentives
  • Career Progression Opportunities!
Job Scope:
  • Be the primary point of contact and build long-term relationships with customers (for pre, during and post-sales)
  • Oversee the development and execution of the customer loyalty program to recognize and reward our customers
  • Track, measure, and report on digital marketing campaigns across all digital channels
  • Plan, execute and optimize digital campaigns and initiatives
  • Ensuring product quality and brand experience align with brand standards and guest/customer expectations
  • Keeping track of and analyzing guest/customer journey
  • Manage all inbound activities via marketing software
  • Manage and allocate tickets at the correct customer phase Identify guest/customers profiles and gaps in guest/customer journey to update internal stakeholders and teams
  • Segment customers/lists based on behavior\'s, including past email engagement and website interactions
  • Measure results and optimize lead nurturing workflows for these segments to convert leads into customers
  • Analyze and generate monthly gap analysis reports and suggest improvements to the stakeholders
Requirements:
  • At least Diploma in Marketing or its equivalent
  • Relevant experiences
Additional Information

Career Level

Junior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

Additional Company Information

Registration No.

201426535W

EA No.

14C7279

Company Size

51 - 200 Employees

Average Processing Time

11 days

Industry

Human Resources Management / Consulting

The Supreme HR Advisory

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Job Detail

  • Job Id
    JD1354349
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3000 - 4000 per month
  • Employment Status
    Permanent
  • Job Location
    Rochor, Singapore, Singapore
  • Education
    Not mentioned