Job Description

About This Role We are looking for a Client Services Manager to join our Global Implementation team. This role is responsible for various aspects of the customer experience, including project management during implementation to ongoing day to day client support for selected clients in the APAC region. In this role you would be building strong relationships with new and existing clients, operating as a trusted business partner; providing effective project management across complex executions and being the main point of contact for all client questions. The role works closely with the wider Fuel50 team of Client Success Partners, Configuration Consultants, Technical Project Managers and Workforce Architects. This is a remote role and we are flexible on location in Singapore, however the person must be able to be flexible with working hours to collaborate with Fuellies in NZ, Australia, UK and US timezones. Requirements

• 3 + years experience as a Project Manager, successfully managed multiple large scale complex projects in a SaaS environment.
• Excellent communication, facilitation and project management skills.
• Excellent relationship building ability, with the ability to work with stakeholders at different levels of the organization
• Highly organised, collaborative and adept at multi-tasking
• Excellent problem solving skills, ability to influence to achieve action.
• Advanced Microsoft Office skills
  

About Fuel50 Fuel50 is an international, high-growth tech company. Our award-winning AI talent marketplace platform exists to improve the lives and careers of people everywhere by empowering forward-thinking companies to deploy career growth and talent mobility initiatives to attract and retain talent while boosting engagement and productivity. In other words, we are at the forefront of changing how people work and how organizations empower their people. Our tech is global and has touched careers across 100+ companies in 13+ languages and 25+ countries. Our clients are some of the biggest brands in their respective industries. And, most importantly, we practice what we preach and believe everyone should be in a job they love (including you!). Fuel50 is immensely proud of our strong team culture, where our people (or “Fuellies”) come first. Our vision and values are inclusive and transparent and built upon quarterly business objectives that drive our growth, encourage goal setting, and celebrate milestones every step of the way. The Fuel50 vision has resonated with investors across NZ, Australia, UK, and the USA - supporting our global growth and helping us become the pioneers in this fast-growing talent space. We are also a socially responsible company. We work with charities that help women and minority groups land on their feet through career coaching and support. Benefits As well as our day-to-day responsibilities, all Fuellies play an integral part in growing our culture with us and ensuring that Fuel50 remains an inspirational and amazing place to work. Some additional benefits are:

• Day off on your birthday and your Fuel50 anniversary.
• Refuel days - a chance to take a day off once a quarter to rest, relax and refuel yourself.
• Employee Stock Options Plan (ESOP).
• Flexible working times and remote working (as above) - we're very supportive of school commitments, traveling in off-peak hours, looking after the kids, and all that jazz.
• Investing in you with career and development planning, using our very own Fuel50 software and online Fuellie University.
• A very progressive parental leave policy - get extra flexibility and time off on top of what your local government already mandates.
• A focus on health and wellbeing.

What is it like to be a Fuellie? We know that having the right people with the right attitude and behavior is a big part of what makes us successful. Living our values is an important part of being successful in this role.

• We have a culture around continuous (but super friendly) feedback and recognition - be part of a family-like team that is working towards a common goal and helping each other every step of the way.
• We have #SuperheroAwards at every quarterly sprint meeting and every weekly team meeting includes spontaneous recognition and shout-outs across the business.
• We'll have your back when you need help - your colleagues want to see you succeed and work hard to help you do so.
• We work hard and deliver amazing results to our clients - when you see our amazing feedback, you'll be proud to be a Fuellie.

Application Process If this sounds like you, then please apply. If you’re not sure you're ready or perhaps you don't meet all requirements yet, please apply anyway. We'll review every application that we get.