Job Description

How Will You Make an Impact?

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com What will you do?
When you\xe2\x80\x99re part of the team at Thermo Fisher Scientific, you\xe2\x80\x99ll do important work. Surrounded by collaborative colleagues, you\xe2\x80\x99ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team and help us make meaningful contributions to the world! Summary:

• Maintain close communication with ELECTS team to handle the dedicated studies in accordance to cGMP standard and Eli Lilly\xe2\x80\x99s requirements.

Project Co-ordination

• Perform all processes in accordance to established client specified standard operating procedures and cGMP standards.
• Ensure that relevant paperwork is filed in accordance with regulatory and client\xe2\x80\x99s requirements.
• Co-ordination and communication of all relevant activities, both internal and external to ensure all aspect of services are in accordance with client\xe2\x80\x99s requirements.
• Timely provision of reports, monthly matrix, and other information to clients as required
• Participate in client meetings, teleconferences where appropriate
• To ensure that all shipment orders are processed in time and the necessary paperwork / checklist are prepared in accordance to established procedures
• Ensure that all queries / requests from clients and investigator sites are responded correctly and in timely manner
• Ensure that all issues with systems, order files, timeline and any other project related issues are feedback to ELECTS immediately when detected
• Assist in any other functional units as required by Management

Project Budgets

• Enter project budgets and forecasts and backlog reports
• Perform billing / invoicing activities on monthly basis

Project Shipments / Logistics

• Ensure that all shipping orders are processed and released according to contractual and country requirements
• Ensure that all necessary study documentation is received prior to the release of shipment to study sites
• Prepare relevant documents, notifications according to country requirements and client instructions, and update systems appropriately and correctly.
• Follow up on delivery; obtain proof of delivery from courier company and obtain acknowledgement of receipt from the shipment recipient, and file according to the established procedures
• Forward temperature data to the relevant party for evaluation in case of temperature excursion; follow up on the status and send notification to affected site on the \xe2\x80\x9cFit For Use\xe2\x80\x9d status
• Prepare paperwork for labelling/restickering and ensure that the job completed within the required timeline
• Co-ordination of shipment returns request in accordance with project requirement

Education

• Tertiary Education in Scientific or health care field / Business Studies / Logistics

Experience

• Experience in Project Management, customer service, logistics and warehousing
• Demonstrated excellence and able to provide good Customer Service

Knowledge, Skills, Abilities

• Computer literate; good working knowledge of Windows and Microsoft Office Suite;
• Good written and verbal skills;
• Possess good organizational/prioritization skill;
• Able to work with speed and be meticulous
• Previous knowledge of warehousing and logistic work practices from the Pharmaceutical industry an advantage

Location: Toh Guan Road Working Hours: 8.30am to 5.30pm At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission\xe2\x80\x94enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.