Client Services Project Manager

Singapore, Singapore

Job Description


















It\'s more than just something that fills our days. At Thermo Fisher Scientific, our work has a purpose. Our work requires passion and creates meaningful outcomes. Our work matters. We\'re sharing our expertise and technological advancements with customers, helping them make the world a better place - whether they\'re discovering a cure for cancer, protecting the environment or making sure our food is safe.





When you\xe2\x80\x99re part of the team at Thermo Fisher Scientific, you\xe2\x80\x99ll do important work. Surrounded by collaborative colleagues, you\xe2\x80\x99ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world. What will you do?

  • Lead and co-ordinate all technical and service aspects of a project; ranging from discussion with clients/Global Project Manager on the development of the project specifications, documentation aspect of setting up project and management of all project related activities through to project completion.
  • Coordination and communication of all relevant activities, both internal and external, to ensure all aspects of services are within study requirements.
  • Overall responsibility for ensuring that activities come together in a timely manner to meet the client and study requirements.
  • Working with Client to finalize logistics requirements.
  • Ensures customer orders are handled and released timely in accordance to guidelines
  • Co-ordination of study returns request in accordance with project requirements.
  • Organize and delivery of training to other team members where appropriate.
  • Timely provision of reports and other information to clients as the need arises.
  • Provide input into the writing and review of departmental SOPs.
  • Participate in client meetings, investigator meetings, teleconferences where appropriate.
  • Participate in cross functional business process improvement activities as the need arises.
  • To ensure that all processes are performed in accordance to established procedures and cGMP standard.
Project Budgets
  • Enter project budgets and forecasts and backlog reports.
  • Perform billing/invoicing activities for allocated projects.
How will you get here? Education
  • Degree or Diploma in Scientific or health care field / Business Studies / Logistics
Experience
  • Proven experience in Project Management preferably in Logistics industry
  • Demonstrated excellence and able to provide good Customer Service
  • Experienced in managing a team and accomplishing projects
Knowledge, Skills, Abilities
  • Good written and verbal skills
  • Possess good organisational/prioritization skill
  • Possess Leadership skill to manage a team
  • Previous knowledge of warehousing and logistic work practices from the Pharmaceutical industry an advantage
Computer literate; good solid understanding of Windows and Microsoft Office SuiteLocation/Division Specific Information (No more than 2-3 sentences) Physical Requirements Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
  • This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

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Job Detail

  • Job Id
    JD1253094
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned