Client Servicing Manager

Singapore, Singapore

Job Description


Prudential\'s purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people\'s career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

Job Profile Summary:

In this role, you will manage a portfolio of corporate accounts focusing on the servicing and maintaining of renewal business for our Employee Benefits business. As part of this dynamic role, you will report to the Business Director of Client Servicing and work closely with all channels to increase and expand the Employee Benefits Business.

:

  • Manage and prepare renewal proposals and provide support to the overall renewal sales process, including joint visits to meet clients and attending/conducting employee communication sessions for clients.
  • Ensuring all TAT are met within industry standard
  • Upselling new line of covers
  • Assist in conducting sales and product training to your assigned channels
  • Handle enquiries from your assigned channels
  • Assist in the development of training & marketing materials to support renewal, upselling and cross-selling to customers
  • Assist in sales related projects that supports the EB distribution to increase upsell sales opportunities
Who we are looking for:

Competencies & Personal Traits
  • Strong stakeholder management skills in influencing and persuasion
  • Exhibit ability to deliver effective communication and excellent interpersonal skills
  • Good presentation and negotiating skills
  • Dynamic individual who strives in fast moving environment
Working Experience
  • Minimum 3 years of relevant experience with employee benefits environment
Professional Qualifications
  • Possess CMFAS M5, M9, and HI certifications
Education
  • Bachelor in Business or related fields of study
Language
  • English
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential

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Job Detail

  • Job Id
    JD1339141
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned