Job Description

Client Success Executive

We're looking for a Client Success Executive who's passionate about making a difference -- and loves turning conversations into partnerships. This role is key to helping us grow our impact in workplaces by managing client relationships and driving sales for our well-being programmes and products.

You'll be the bridge between us and our corporate clients -- from the first pitch to the final proposal -- helping them understand how we can support their teams in cultivating well-being. You'll also play a critical role in supporting internal coordination to ensure smooth delivery of projects (without actually leading the implementation).

Your Key Outcomes

Drive Sales - Generate sales from workplace clients for our well-being programmes, journals, games, and other products.

Manage Relationships - Build strong, trust-based relationships with clients across the sales and delivery journey.

Design Solutions - Design solutions and write winning proposals, pitch decks, and sales materials that clearly show how we solve client challenges.

What You'll Be Doing

Lead meetings and pitch sessions with workplace clients (corporates, and government organisations). Manage day-to-day communication and maintain great relationships with new and existing clients. Prepare proposals and presentations tailored to client needs. Coordinate with our internal team to ensure seamless project handover and delivery (you're not delivering -- just making sure it gets there). Track and follow up on leads, renewals, and opportunities. Help us improve and build better sales and account management processes as we grow.

You'll Thrive in This Role If You:

Enjoy relationship building and are energised by conversations. Are target-driven and excited about growing our reach. Communicate clearly and confidently -- both in writing and in person. Are organised, detail-oriented, and able to manage multiple projects at once. Can work independently while staying aligned with team processes. Are adaptable, quick to learn, and comfortable in a fast-changing environment.

Nice-to-Haves:

Experience in sales, account management, or project coordination A keen interest in well-being, learning, or workplace culture

Why Join Us

We're a social enterprise on a mission to make well-being skills accessible to all. We take research seriously -- and play seriously too. Our small but mighty team builds evidence-based tools and programmes that are both impactful and delightful. You'll get to work closely with the co-founders and shape how we grow in the workplace space.

If you're someone who loves people, purpose, and the occasional post-it-filled brainstorm -- we'd love to meet you.

Job Types: Full-time, Permanent

Pay: $3,800.00 - $5,200.00 per month

Benefits:

Additional leave Cell phone reimbursement Employee discount Flexible schedule Health insurance Work from home
Experience:

Sales: 1 year (Preferred)
Work Location: In person

Expected Start Date: 01/09/2025