Client Support Wealth & Personal Banking

Singapore, Singapore

Job Description


Job description

Some careers open more doors than others.

If you\xe2\x80\x99re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC\xe2\x80\x99s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Client Support.

Principal Responsibilities

  • Production of performance, attribution and bespoke reports on a monthly/quarterly/annual basis
  • Produce, Monitor and Evaluate Investment Performance Analytics for mandates and funds across Alts Asset classes. Maintenance and update of Golden Source return streams. Attribution analysis to be obtained from HSBC proprietary systems, 3rd Party Systems, and Spreadsheets
  • Production of monthly performance summary sheets, and ex-Post risk measures for all major investment teams. Summary sheets are distributed to fund managers, team heads and HSBC senior management
  • Accurate and timely production and distribution of Client Reporting & Product Specialist monthly and quarterly reporting
  • Production and collation of performance related reports submitted to CIOs for presentation to HSBC Boards on a quarterly basis
  • Import and check for accuracy the monthly performance and benchmark returns for GIPs accounts where applicable
  • Provide stock/fund analysis, statistics and attribution for RFP\xe2\x80\x99s, consultant surveys, questionnaires and new business pitches
  • Proactively suggest enhancements to internal and 3rd party systems, ensuring business needs are continually met. Work with IT to specify, test and release any enhancements to the production environment
  • Answer ad hoc queries related to fund performance and benchmarks
  • Liaise with third party external measurers to ensure the accuracy of HSBC related data. Ensure that knowledge of the systems is up to date
Customer / Stakeholder
  • Manage the stakeholders by having a constant line of communication and proactively considering the issues and plan for key risks and developments
  • Business CIOs, Global & Local Boards, Internal and External Investors, Marketing and Sales
  • Team player, willing to help out and support other team members
  • Ability to quickly learn and absorb new tasks, present results to senior Business managers, and cascade knowledge across peers
  • Motivate and inspire team members to perform their best and upskill the team members by providing training and guidance where possible
Leadership and Teamwork
  • Team player, willing to help out and support other team members
  • Ability to quickly learn and absorb new tasks, present results to senior Business managers, and cascade knowledge across peers
  • Motivate and inspire team members to perform their best and upskill the team members by providing training and guidance where possible
Operational Effectiveness & Control
  • Ability to work under pressure to produce accurate and timely output
  • Have a conscious and risk mind set
  • Work accurately under the pressure of strictly enforced deadlines
  • Communicate effectively with senior management to present performance data, understand the evolving Business requirements, and proactively react to ensure the Performance department is continually meeting these needs
  • Demonstrate an understanding and a willingness to learn the mathematical concepts of complex financial instruments, allowing accurate reporting and analysis within the framework of Performance Analysis
  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
  • Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy
  • Understand the Treating Customers Fairly (TCF) principles, HSBC Asset Management\xe2\x80\x99s TCF philosophy and how this affects your role. Act in a manner that takes account of these principles to ensure fair outcomes for customers
Requirements
  • Preference for a numerical/business related degree, and/or CFA/CAIA/MBA qualifications
  • Relevant work experience within an asset/investment management company
  • Preference for candidate with strong knowledge and experience of alternatives assets like Real Assets, Private Equity, Venture Capital, Hedge Funds and Infrastructure investments
  • Strong interpersonal skills are sought as he/she would need to liaise with multiple stakeholders and functions sometimes in really senior positions
  • Candidate should be able to demonstrate IT literacy, with strong Excel skills a must
  • Preference for prior experience using FactSet B-One
To be considered for this role, the relevant rights to work in Singapore is required.

You\xe2\x80\x99ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC

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Job Detail

  • Job Id
    JD1408521
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned