Clinic Assistant

Singapore, Singapore

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The Clinic Assistant will be the responsible for providing excellent patient care (non-clinical) at the centre. Responsible for:

Liaison with patients and their family members on appointments with the doctors and other associated diagnostic services.
Following up with third parties and tracing of results
Taking basic parameters for patients such as blood pressure, temperature, height and weight
Assist patients with registrations, billings and insurance claims enquiries.
Financial counselling on medisave/medishield and insurance coverage matters
Verification of patients\xe2\x80\x99 information into the Clinic system.
Provide assistance on private health insurance coverage and Medisave requirements to ensure claims process is in order.
Support finance in medical claims including preparing invoices for claim submission, claim submissions, preparing LOGs, communicating with insurers, following up on payment.

Requirements:

Minimum 2 years of working experience, preferably in healthcare industry.
Pro-active to patients\xe2\x80\x99 needs and able to communicate effectively and work effectively with others in the team and organisation to accomplish team and organisation goals.
Good communication skills and customer service.

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