To assist in supervising the clinic assistants, and manage the clinic operations, on a day-to-day basis to ensure the smooth running of core duties and operation readiness of the clinic.
Able to lead, and supervise a team of clinic nurse/assistants to ensure consistency and efficiency of work on quality care and service standard. Ensure that clinics are smooth-running and resolving operational contingencies.
Scheduling of roster for manpower deployment, ensure smooth implementation of the clinic monthly roster, monitor staff leave and coverage.
Assist to monitor and achieve the Monthly Revenue Target with the Resident Doctor and report to the Management on a bi-weekly basis.
Assist in the Clinic Inventory portfolio and identification of cost saving opportunities, including ordering, monitoring of low stock and expiry drugs.
Work closely with the other clinic Superiors and attend meeting and ensure all sales and process initiatives are communicated down to the staff on a timely manner.
Oversee the administrative support functions and other task assigned by the Manager. Ensure task are completed in accordance to the deadline given.
Training of new staff and feedback through performance appraisal.
Track and give feedback on any operational issues to the Manager.
Follow up on patient\xe2\x80\x99s complex cases for patient liaison to ensure patient requests are attended to in timely order.
Orientate and train new staff and execute the training check list and update the progress to the Manager on a regular basis.
Perform the duties as a clinic nurse when roster at counter when in need.
Any other duties assigned by the doctors and clinic manager from time to time.
Requirements
Diploma in relevant disciplines (healthcare) with a minimum 2 years of clinic operation experience
Prior experience as a clinic assistant/nurse is welcome
Possess strong people management skills
Excellent interpersonal and communication skills
Able to multi-task and work under pressure
Ability to work with high-performance individuals and various clinical professionals (e.g. doctors, nurses,)
Possess good interpersonal and communication skills.