Our client is a local leading player in healthcare industry. They are now recruiting a Patient Service Associate to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Roles and Responsibilities of Patient Service Associate:
Deliver prompt and high-quality service to patients with professionalism, empathy, and care.
Offer financial guidance, including estimated costs, pre-surgery consultation, and financial aid options, to patients or their family members. This includes scheduling surgery dates and coordinating necessary follow-ups.
Support the Executive/Manager in go-live preparations by updating work instructions, participating in User Acceptance Testing, and sharing knowledge with the team.
Safeguard patient information and uphold confidentiality at all times.
Ensure the efficient, timely, and well-organized scheduling of various medical procedures.
Reach out to patients a day before surgery to confirm admission times and reinforce fasting guidelines.
Provide general administrative support, including handling phone and email inquiries.
Requirements:
O Level and above
Min 2 years of customer service experience
Proficient in Microsoft Office
We regret that only shortlisted candidate will be notified.
Email Address: jobs@recruitpedia.sg
Recruitpedia Pte Ltd
EA License No: 19C9682
EA Personnel No: R2198636 (Oh Puey Xin)
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.