Job Description

Cloud Infrastructure Engineer supports cloud infrastructure and on-premise infrastructure projects, operations and maintenance. The engineer needs to ensure schedules are in progress, requirements and scope meet and the project executes within management-defined guidelines. The role also includes communication and engagement with various stakeholders within the specific domain.
Key Job Accountabilities:

• Lead or involve in projects as assigned
• Responsible for the IT infrastructure maintenance, project management and operations support
• New Technology assessment, installation, setup, and testing. Make and recommend system proposal and IT security for decision-making
• Support on IT Budget Planning
• Involve in IT roadmap and strategy planning by understanding implemented products technology's lifecycle and roadmap
• Lead and drive existing core system technical refresh planning and execution
• Provides regular updates and reporting on a timely and accurate fashion
• Assist superior in establishing, maintaining, and enforcing IT procedure and policy governance
• Plan, lead, and direct fellow IT Engineer's efforts towards assigned tasks and goals
• Remediate and rectify escalated issues or problems quickly and efficiently
• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Provisioning and de-provisioning Public Cloud Services (AWS / Azure).
• Deploying, managing, and operating Public Cloud environments
• Identifying appropriate use of Public Cloud operational best practices
• Estimating Public Cloud costs and identifying operational cost control mechanisms
• Maintain technical documentation (ensure up to date info)
• Support data/service migration projects
• Manage Public Cloud infrastructure changes through change request process & provide status reports to the relevant parties.
• Manage Enterprise Backup like Netbackup and Veeam
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, System Centers, etc.
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

• Knowledge in Cloud and IT infrastructure (i.e. Software defined infrastructure and virtualization)
• Deep and thorough knowledge of Azure platform is a must.
• Deep and thorough knowledge in virtualization platforms - Hyper-V and VMware.
• Experience with enterprise backup like Veritas NetBackup, Veeam Backup
• Experience with enterprise SAN like Nutanix
• Knowledge in Active Directory, Active Directory Federation Services (ADFS), SAML, web SingleSign-on (SSO), DNS, TCP/IP Networking.
• Experience in ServiceNow management
• Experienced in Project Management deploying mid-size to enterprise cloud infrastructure projects

• Certification in Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305)
• Good understanding of IT architecture, cloud infrastructure, platform solutions design & strategy and application & system integration.
• Experience in Team management would be good to have
• Excellent problem-solving and critical-thinking skills
• Ability to manage multiple tasks and meet deadlines
• Ability to think creatively and put ideas into action
• Excellent verbal, written, communication and interpersonal skills.
• Personal integrity, honesty, and the ability to maintain confidentiality.
• Good interpersonal skills, customer orientation, team interaction/effectiveness, proactive, analytical and decision-making skills

Manpower