Job Description

We are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive customer transformation in our Security Solutions. You will own the customer engagements deliveries, including architecture design sessions, specific implementation project/pilots and helping to remove technical blockers. You will be driving successful customer security outcomes enabled by your design and engagement with key customer teams. The ideal candidate will have experience in customer-facing roles, a background of deep technical expertise, and success building trusted advisor relationships with senior customer executives, Enterprise Architects, IT Management and Developers. Customer Centricity Customer Satisfaction - Drive positive Customer Satisfaction & become a trusted advisor. Customer/Partner Insights - Provide feedback & insights from customers/partners. Deliver according to MS best practices & using repeatable IP. Learn It All - Align individual skilling to team/area demands & Customer Success goals. Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes. Run Architectural Design Session to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience 4+ years experience working in a customer-facing role (e.g., internal and/or external) 4+ years experience working on technical projects Defender for AI Purview Data Security - DSPM, DLP, MIP and IRM Defender for Office (MDO) Defender for Endpoint (MDE Defender for Identity (MDI) Defender for Applications Identity- Entra ID Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies. Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room." Insightful listening: asking insightful questions to understand the customer needs, issues, business environment and drivers, and going beyond what is said

Skills Required