Job Description

A.

Supervise, direct and coordinate day-to-day operations of the clinics:

Ensure smooth implementation of policies, procedures and systems for all operational areas of the clinic Develop and achieve clinic goals and objectives e.g., financial, quality, operational Serve as a liaison between clinic and external parties e.g., regulators, contractors

B.

Oversee Clinic Staff

Select, train and supervise all clinic staff Plan and coordinate daily work assignments and operations; deploy manpower across clinics as needed Manage staff performance, including recommending merit increases and disciplinary actions were indicated Serve as link and ensure two-way communication between corporate and clinic teams

C.

Ensure delivery of high-quality clinical care and service

Manage patients' feedback and resolve problems Partner with dental professionals to ensure quality patient care and services are provided Ensure care and maintenance of facilities and clinic equipment

D.

Others

Assist with day-to-day accounting matters including bank deposits, bank reconciliations and the control of all matters pertaining to Accounts Payable and Accounts Receivable Gather and report data for fiscal, statistical and analysis purposes Act as a back-up in submitting Medisave claims Support ICT, stock purchasing for the clinic, and stock checks. Ensuring clinic stock and manpower deployment are within budget Assist to cover the clinics when manpower is required Represent as the clinic in-charge in the absence of a clinic IC or representative IC. * Other tasks as directed by your immediate superior