Job Description

Date Posted: 2023-05-08

Country: Singapore

Location: 8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore

• Lead and manage the Collections team for the Maintenance function, providing guidance, coaching, and support to achieve collection targets.
• Prepare and monitors project monthly progress claims, certification, collection and retentions.
• Perform project account reconciliation, unbilled AR & provision tracking and cash flow forecast.
• Develop and implement effective collections strategies and processes to ensure timely payment of outstanding invoices from customers.
• Monitor and track collection activities, including phone calls, emails, and collection letters, to ensure compliance with company policies and procedures.
• Collaborate with internal teams, such as Sales, Project Management, and Finance, to resolve customer billing issues and disputes in a timely manner.
• Conduct regular reviews of customer accounts and aging reports to identify delinquent accounts and take appropriate actions to resolve outstanding payments.
• Develop and maintain strong relationships with key customers, addressing their concerns and resolving any issues related to billing or collections.
• Provide regular reports and updates to management regarding collection performance, trends, and potential risks.
• Stay informed about industry trends and best practices in collections, and proactively recommend process improvements and strategies to enhance collection efficiency.
• Ensure compliance with relevant laws, regulations, and internal policies related to collections and debt recovery.
• Collaborate with cross-functional teams to streamline processes, improve cash flow, and enhance customer satisfaction.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .

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