Job Description

• Working Time : 5 Days Monday - Friday | 9am - 6pm
• Work Location : Jurong East
• Salary: $3,000 - $4,000
• IT support / Telco Network Support / Network Support / Backend Support / IT Engineer / Sales Asscociate / Senior Sales / Sales Support Engineer / Operation Executive / Operation Lead / Team Lead / Supervisor

Responsibilities:

• Assist in supporting Sales Team in achieving Sales Quotas and KPI goals set by management
• Identify potential growth areas from other regions
• Work with various functions to assist to identify and improve on the planning, and implementation of (business) development/change programs, policies, processes, standards and procedures.
• Work closely with Sales Team to pitch in new businesses and upsell to existing/new clients
• Generate, interpret & analyse daily, monthly reports to track and identify with reports on gaps to achieve sales forecasts and recommend ways to rectify and improve sales performance and profitability
• Keep track on the completion and profitability of swap deals
• Eliminate or minimise system intrusion by analysing daily reports to detect abnormal or suspicious activities/influx of abnormal traffic
• Assist, validate on any arise billing disputes and liaise with various departments to close any gaps
• CDR tracking for complaint issues due to rates/billing/time zone difference.
• Provide L2 operational support and overseeing NOC engineers
• Work with network/switch vendors to resolve issues
• Troubleshoot and conduct root cause analysis to resolve technical issues
• Manage and monitor network, server utilization and performance with team of NOC engineers
• Interface with cross-functional teams (Sales, NOC engineers, Finance, and Management) to resolve related issues
• Customers and partners facing to provide recommendation and resolve issues.
• To assist in other adhoc duties as & when assigned

Requirements:

• Possess at least a Degree with 3 years working experience
• Team leading experience

Additional Information

Career Level

Senior Executive

Qualification

Not Specified

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry's challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

Additional Company Information

Registration No.

201426535W

EA No.

14C7279

Company Size

51 - 200 Employees

Average Processing Time

15 days

Industry

Human Resources Management / Consulting