Job Description

Commercial Ops Manager, SEA & PAK
Summary:
Our client is a global healthcare company with a century-long legacy in delivering innovative medical solutions, empowering people to live healthier lives through advanced technologies, strategic partnerships, and the dedication of thousands of employees worldwide.
Role and Responsibilities:
This is a pivotal role in achieving their current and future SEA business goals through close collaboration with the regional strategic marketing and in-country business leaders to support execution plans.
The role will be responsible for Commercial Operations, Distributor Manager, Regular Business Review and SIOP Process, Strategic Pricing and Tender & B2B Management.
This role is required to work collaboratively with DC associates, distributors and internal stakeholders in SEA and CASAJ/GA, including Business Managers, SEA Marketing, Product Managers, Regulatory, Supply Chain, Finance to ensure expected outcomes are achieved
Commercial Operations:
Track launch KPIs, and support markets and guide to oversee plans execution.
Review call tracking activities and trends within the countries; regular review with the regional team.
Analyse market trends, derive business insights, track sales development, key performance indicators to assess risks and opportunities.
Work closely with Asia Marketing Analytics & Effectiveness to develop dashboard, including both lead and lag indicators
Distributor Management:
Distribution contract renewals, on-boarding/off-boarding.
Management distributors' performance.
Project Management
Warehouse gap assessment
Regular Business Review and SIOP Process
Drive and support the monthly country sales and operations meetings
Support monthly BRM with CASA-J team by gathering data and providing analysis around sales, deals, NPI, inventory etc.
Work with internal stakeholders (Business Leaders, Marketing, Finance partners etc) in SEA counties to prepare the required commercial and financial information to support decision making.
Regular management of In-Market sales data and close monitoring of inventory level. Provide recommendations based on the insights derived from sales and inventory data.
Strategic Pricing
Raise visibility and importance of pricing discipline within organization
Assisting in reviewing existing internal metrics
Tender and B2B Management
Manage Hospitals tenders and B2B business across SEA region
Identify business opportunities, develop strategies to win in tenders and B2B
Participate in ad hoc key projects per assigned in the interests of business (eg assimilation of new business/products, tender analysis, market share and competitor understanding)
Requirements:
Bachelor degree or equivalent
Minimum 12+ years related experience in relevant industries/categories (Pharmaceutical/MedTech/Consumer Health)
Strong analytical skills and tenacity, strong communication skills and the ability to influence
Growth mindset with strong learning agility and team spirit
Resilient and with strong problems solving skills
PowerBI, SFDC, strong analytical/excel skills

Skills Required